Course 2533
This two-day advanced course builds on Platform Analytics Fundamentals and focuses on advanced techniques for measuring process performance and creating impactful visualizations. Learners continue the journey of continual service improvement by configuring advanced indicators, metrics, data sources, and dashboards using Zurich release capabilities.
Online
Upskill your whole team by bringing Private Team Training to your facility.
Audience & Prerequisites
Who Should Attend: Platform Analytics Administrators who already administer the Platform Analytics application and want to deepen their analytics, indicator, and visualization skills.
Prerequisites: Welcome to ServiceNow; ServiceNow Administration Fundamentals or equivalent experience; Platform Analytics (PA) Overview; Platform Analytics (PA) Fundamentals or equivalent. A high-level understanding of Platform Analytics architecture, components, data flow, stakeholders, and deployment is required. Completion of the free, on-demand Platform Analytics (PA) Fundamentals Review is strongly recommended if learners have not been actively practicing PA concepts.
Certification & Exam Information
This course includes an exam voucher. Certification details and eligibility are governed by ServiceNow Platform Analytics certification guidance.
Module 1: Adoption Journey
Module 2: Bucket Groups and Scripts
Module 3: Breakdown Security and Visibility
Module 4: Advanced Data Sources
Module 5: Spotlight
Module 6: Analytics on Platform Metric
Module 7: Advanced Formula Indicators
Module 8: Dashboards, Visualizations, and Filtering
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Please see the Cancellation and Rescheduling Policy.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online or as Private Team Training.
